Privacy Policy

Last updated: October 2026

Translation: this English version is provided for convenience. In case of any difference or doubt, the Spanish version prevails.

At Conocerse we respect your privacy and we want you to know what information we collect, what we use it for and what your rights are.

1. Information we collect

For Conocerse to work, we need to collect certain data provided directly by you.

This may include:

Your name or the name used in your profile.
Age or date of birth.
Photos you decide to post.
Description and information you voluntarily add to your profile.
Preferences used to show you other profiles.
Information needed to create and manage your account.
Messages and interactions on the platform, when they are needed to provide the service or handle reports.

In addition, every time you create your account or log in (including attempts with a wrong password) we automatically record the IP address, the date and time, the type of browser and device, and an approximate location (country, province and city) derived from the IP address. We do not use the exact location (GPS) of your device for this.

If you buy a pass or access, we store the Mercado Pago operation number, the amount, the date and what you bought, to activate your access and handle claims. The payment is processed by Mercado Pago, which receives your card or payment method details under its own privacy policy; we do not see or store that data.

If you create your account or log in with Google ("Continue with Google"), Google only sends us your name, your email address (confirmed by Google) and an identifier of your Google account, which we use only to recognize you when you log in again. We do not receive your Google password and we have no access to your emails, contacts, files or any other data in your Google account. If you already had a Conocerse account with the same email, it is linked to Google. You can remove Conocerse's access at any time from your Google account settings (myaccount.google.com → Security → Third-party connections).

2. How we use your data

We use the information collected to:

Create and manage your account.
Show your profile to other users according to the app's features.
Allow you to meet and interact with other people.
Improve how Conocerse works and its security.
Protect your account and detect suspicious logins, fake or duplicate accounts (based on the login record).
Activate the passes or access you buy and handle payment claims.
Detect, investigate and prevent abuse, fraud or misuse.
Handle reports and requests from users.
Comply with legal obligations when applicable.

3. Information visible to other users

Part of the information you voluntarily include in your profile may be visible to other Conocerse users.

Before posting information on your profile, make sure it is information you are willing to share with other people.

Your @username (your unique name, without spaces) is visible to other users and lets them find you in the search.

Classifieds site. If you log in to the classifieds site with your account ("Log in with Conocerse") and accept it, we share your name, your @username, your email and whether it is confirmed, and the country and city of your profile. We do not share your photos, your page, your messages, your contacts or your phone's location. What you do on the classifieds site is governed by its own privacy policy and does not appear on Conocerse.

Other users also see when you last used Conocerse ("Online", "Active 2 h ago", etc.).

We store who you marked with "I'm interested", who you blocked and the reports you make or receive. An "I'm interested" is only shown to the other person if the interest is mutual; blocks are not notified to anyone; and the reported person never sees who reported them. When a message is reported we keep a copy so that the admin team can review it, and reports are kept as a record even if the account is deleted.

We show others your approximate distance: between the cities of the profiles and, only if you turn it on, based on your phone's current location. The phone location is requested through the browser permission, stored rounded to about 1 km, updated while you use the app and deleted when you turn it off from your profile. We never show your location: others only see the distance, also rounded. We do not use the location derived from your IP address for this. Converting cities into coordinates uses the public GeoNames list, stored on our server.

If someone messages you while you are not online, we may send you a notice by email (at most one a day). You can turn it off from your profile.

4. Photos and profile content

The photos, texts and other content you post on your profile are provided voluntarily by you.

By posting them, you authorize Conocerse to store and display them within the platform according to how the service works.

You can delete the content you have posted, subject to the technical or legal limitations that may apply.

5. Data retention

We keep the information for as long as needed to provide our services, keep the platform secure, comply with legal obligations or resolve possible disputes.

When the data is no longer needed for these purposes, we may delete or anonymize it.

The login record (IP, date and time, browser and approximate location) is kept for a maximum of 12 months and is then deleted automatically. Only the Conocerse admin team can see it, never other users. The location is calculated on our own server, without sending your IP to third parties.

6. Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration or improper disclosure.

However, no system connected to the Internet can guarantee absolute security.

7. Sharing information with third parties

We do not sell your personal data.

We may share information when it is necessary to provide the service, maintain the technology infrastructure, comply with legal obligations, respond to requests from competent authorities or protect the rights and safety of Conocerse and its users.

8. Cookies and similar technologies

Conocerse may use cookies, local storage or other similar technologies to keep sessions, remember certain preferences and ensure the app works properly.

9. Your rights

In accordance with the applicable regulations, you can request access to, update, correction or deletion of your personal data.

Important: Argentine personal data protection law recognizes specific rights over personal information. Requests will be handled in accordance with the applicable regulations.

10. Account deletion

You can request the deletion of your account using the options available within Conocerse.

When you delete your account, we will delete or anonymize the associated information where appropriate, except for what we must keep for legal or security reasons or to resolve claims.

11. Minors

Conocerse is intended exclusively for people over 18 years old. We do not allow minors to create accounts.

If we detect that an account belongs to a person under 18, we may delete it.

12. Changes to this Policy

We may change this Privacy Policy when necessary to reflect changes in the app, in our practices or in the law.

When the changes are important, we may communicate them through the app or by other available means.

13. Contact

If you have questions about this Privacy Policy or want to exercise any of your rights related to your personal data, you can use the means of contact available within Conocerse.